The customer service sector is one of the quickest growing sectors in the United kingdom economy. Businesses are at last beginning to appreciate that offering a superb standard of customer service to their customers should be one of their priorities rather than something which is just an after thought. Poor customer service was given as a reason for over 73% of consumers going to another company.

The most common issues about the level of customer service provided included very long waiting times, having to repeat information and having to deal with unhelpful or inadequately trained staff. Computerized self service systems particularly voice self service ones were additionally another large source of frustration. They are regarded as being too impersonal, users often found themselves "trapped" inside them and there was a long wait to talk to a real person.

There is little question that poor customer care costs organisations money. It is projected that a client leaving a company for another is a loss of around £250. This is why organisations are starting to see the true value of offering a great standard of service.

If you are searching for jobs in customer service the easiest way to do it is by using a specialist firm or web-site. Using a dedicated web site can make finding customer service jobs London a whole lot easier because you will have a great deal more to choose from and a broader range of employers trying to find new staff members. No matter what type of customer service assistant jobs or customer service representative jobs you are searching for employing a specialist service will make your search easier.

Using an online agency is a good way to locate job opportunities in your area. You can search for customer service employment either by job title, employer or geographically. Start by posting the most up-to-date copy of your Cv so it is going to be visible to 1000′s of companies in your area and then start looking at the jobs you would like to apply for.